BEFORE POLICIES

 

Before any policies,

You should know that you aren't purchasing a normal product or just a good from us,

You're receiving a very unique limited-edition luxury item.

So just keep this in mind before making any decision.

 

RETURN & EXCHANGE

 

For Returns:

Returns are available within 3 days of receiving your order, provided that the item is in its original condition.

Return fees will be determined after your return request is reviewed, and will be the customer's responsibility.

For returns contact us via email at altousateam@gmail.com or via Instagram DM.

 

For Exchanges:

alto doesn't currently offer exchanges for any reason.