BEFORE POLICIES

 

Before we get into our policies,

Please note that you're not simply purchasing a product from us,

You're receiving a unique limited-edition luxury piece.

So please keep this in mind when making your decision.

 

RETURN & EXCHANGE

 

Returns:

Returns are available within 3 days of receiving your order, provided the item is in its original condition.

Return fees will be determined after your return request is reviewed, and will be covered by the customer.

For return requests,

You can reach us via Email at altousateam@gmail.com,

or Instagram DMs at:

https://www.instagram.com/alto__us

 

Exchanges:

At this time, Alto does not offer exchanges.